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Browse Home N Nightfreight GB Ltd

A vacancy has arisen for an enthusiastic Customer Care Advisor. Working as part of a team you will primarily be responsible for dealing with incoming phone queries from our existing customers or internal departments. Applicants must have the ability to work on their own initiative, be self-motivated and have excellent communication skills. Must be IT literate and NVQ qualifications in customer service or administration are desirable.

Must be computer literate. Reporting to the Customer Care Manager, you will be expected to work on your own initiative and be self motivated whilst being part of the team. You will have responsibility to maintain the effective running of the customer care team ensuring that all customer and depot enquiries are adhered to. A key part of the role will be to manage the customer care calls and maintain good communication with all the depots.