IT Resume Examples: 5 Best Samples & Why They Work

Are you looking to land a job in IT?

With millions of jobs available worldwide each year, IT is one of the most lucrative industries to work in.

Many fresh graduates and experienced professionals are looking to get their dream IT jobs.

Getting your dream job starts with having the perfect resumé. Luckily, it’s quite easy to craft a good IT resumé.

With a few examples and proper formatting, you can have a resumé to apply for any IT job of your choice within an hour. Let’s take a look at the examples below.

IT Resumé Examples

Landing a job in IT is all about having the needed technical skills and being able to prove them.

The proper resumé will enable you to highlight the relevant education, skills, and experience to a recruiter.

A well-crafted IT resumé will get you interviews for high-paying technology jobs.

Before you can craft your resumé, you need to know what information to put in and what not to.

This varies from one individual to the next and depends on years of experience, education, skills, projects, and the specific IT role you’re applying to.

Here are 5 IT resumé examples from different fields to help you get started.

Entry-Level IT Resumé Example

If you’re a fresh university graduate or have recently completed a certifications program, you need to have an IT resumé that reflects your current knowledge and expertise.

Don’t worry if you don’t have a lot of IT-related work experience.

Most entry-level IT jobs welcome inexperienced applicants as long as you have the right knowledge and can prove you’re dedicated to learning.

Here’s a great entry-level IT technician resumé example you can use.

Work Experience 1

2022 – Current: Entry Level IT Support, BizTechie Solutions

• Increased customer subscription by setting up over 200 user accounts, passwords, and profiles
• Ensured smooth operations by preparing IT equipment prior to deployment
• Assisted with the safe disposal of over 100 business devices, including mobile phones and laptops
• Provided end-user support by resolving 78% of hardware issues
• Increased customer satisfaction rate with the company by 9%, with a personal satisfaction rate of 96%

Work Experience 2

Mar 2021 – September 2021: IT Helpdesk Intern, Zimmerman Finance Group

• Assisted with IT concerns across the office and helped restore 50 accounts, passwords, and user profiles
• Recorded all activity on work devices to maintain an accurate log for company records
• Aided IT support department with preparing IT equipment for user deployment
• Helped IT support provide end-user support for hardware issues, resolving 64% of cases.
• Recorded changes in internet and cable speeds and prepared a report for analysis by the IT support team

Project Experience

IT club

• Founded and presided over the university’s IT club, where we focused on resolving network, systems, and OS issues
• Upgraded the Wi-Fi security for Block “C”

Skills

• Backup management
• Teamwork
• Hardware and software maintenance
• Network Administration
• Problem-solving
• Equipment repairs, installations, and troubleshooting

Education

B.A. in Computer Science, Boston State University

2017 – 2022

Relevant Courses: Computer Networks, Operating Systems, Database Structures, Principles of Programming, Logic and Database Theory, Systems Engineering, Computer Systems

GPA: 3.6

Licenses & Accreditations

• 2022 Cisco Certified Network Associate (CCNA)
• 2022 Google IT Support Professional Certificate
• 2021 Microsoft Certified Solutions Expert

Why This Resumé Works

This resumé highlights most of the skills needed for an entry-level IT technician. There are no unnecessary details; only relevant tasks, accomplishments, and experiences are highlighted.

Instead of focusing on what experience is missing, this resumé focuses on showing transferable skills from a previous internship and current position.

Use volunteer work, internships, and personal projects to enhance your work experience section if you have no professional work experience.

You can also highlight your education, projects, and certifications first.

Director of IT Resumé Example

Are you looking to step into the top position in IT at a company?

The Director of IT manages every aspect of IT, from cybersecurity to IT costs.

If you want to take that step, you must stand out from dozens of other candidates competing for the role at any given company.

Your resumé must stand out from all the rest and make it to the interview round.

Here’s an example of a Director of IT resumé that highlights expertise, management skills, and IT experience you can use to craft your own.

Work Experience 1

2020 – Current: IT Director, Storm

• Implemented enterprise-wide data hub that expanded marketing endeavors and supported operations over two more continents and seven more states in the USA
• Led company data scientists to build a customized marketing solution, speeding sales funnel conversion rates by 43%
• Effectively managed network, software, and cloud infrastructure
• Oversaw technical development and IT projects to fit with the overall company plans and goals
• Led overhaul of IT infrastructure, cutting data processing time by 43% over two years

Work Experience 2

2017 – 2020: IT Management Consultant, HyperFrame Solutions

• Revamped network infrastructure, increasing uptime to 99.8% from 92%
• Reduced the number of successful cyber attacks on the company network to zero, from three
• Reduced IT department turnover rate from 28% to 7% by curating a structured onboarding process and continuing education
• Improved customer support satisfaction by 13% and reduced costs by 15% by securing a new IT support vendor
• Reduced supplier costs by nearly $50k annually by renegotiating supplier contracts

Project Experience

Network Installment

• Designed and Implemented new network infrastructure for faster uptime of a local area network in my hometown
• Designed and developed LAN for HyperFrame Solutions for increased data security and faster communications

Data Hub Re-Development

• Revamped a data hub for increased security and easier access to data for owners, reducing the chance of a data breach by 12% and increasing efficiency by 15%

Skills

• ERP Systems
• Tableau
• JIRA
• Data management
• Budgeting
• IT Strategy

Education

M.Sc in Management and Systems, London School of Economics

Graduation: 2020

Relevant Coursework: Telecommunications Management, Database Management, Management Of Information Organizations, Usability Analysis, Information Technology Project Management, Information Systems Management

B.Sc in Information Technology, Washington University of Science and Technology

2012 – 2016

Relevant Coursework: Foundations of Information and Computer System Security,  Information Sciences and Technology Integration and Problem Solving, Networking and Telecommunications, Information

Licenses & Accreditations

• 2019 Microsoft Certified Solutions Developer: Application Lifecycle Management
• 2018 EMC Cloud Architect (EMCCA)
• 2016 Project Management Professional (PMP)
• 2015 CompTIA Certified Technical Trainer (CTT+)
• 2020 Innovation Management Award — Best Innovation Process
• Board Member for the Association of Information Technology Professionals (AITP)
• Chairperson for Association for Women in Computing (AWC)

Why This Resumé Works

As a Director of IT, you have a challenging role. You are managing employees with detailed expertise who can sometimes work in a bubble.

You must prove that you have the technical skills to understand them, management skills, and your ability to scale systems.

This resumé does a good job of showing impactful work by highlighting the metrics that demonstrate success.

It also highlights how their work affected the companies on a large scale, proving a good grasp of technical knowledge.

The resumé also shows leadership skills by showing delegation and trust in the person’s data scientist team.

Also, this resumé highlights the person’s extensive education and accreditions, showing that they are well-educated and well-intergated in the IT sector.

IT Project Manager Resumé Example

An IT project management role is one of the IT roles that require little to no coding or programming experience.

However, it requires an understanding of program management software and the ability to evaluate current IT systems and plan for updates or replacements.

Experience with specific or general IT systems is ideal, as well as knowledge of business or systems analysis.

You’ll also need budgeting skills and the ability to manage teams and communicate effectively.

Here is an example of an IT project manager resumé for someone with minimal experience and education.

Work Experience 1

2021 – Current: IT Project Manager, Telectrix

• Managed project deliverables within approved timelines and budget guidelines
• Lead project review meetings with other project managers and development teams
• Resolved systems inconsistencies and reduced project holdups by 33%
• Collaborated cross-functionally to lead project teams toward common goals
• Effectively managed multiple projects at once, handling up to 8 projects at a time

Work Experience 2

2019 – 2021: Salesforce System Administrator, Bellhop Projects

• Directed junior Salesforce admins to integrate Oracle EBS and Drupal to satisfice business needs
• Assisted senior sales managers with building custom reports, orders, and invoices
• Performed QA testing after Critical Updates, smoothly transitioning customer data to retain Salesforce usability and performance
• Maintained the Salesforce platform by monitoring user issues, employee workflows, and support tickets
• Assisted the Salesforce Development team in implementing solutions to resolve system errors, resolving 32% of downstream effects on marketing teams

Project Experience

• Building A Shed

Worked with six others to build a shed by planning the process from designing the shed, buying suitable materials, and directing the building within 2 months

• Created A Salesforce Ad Campaign

Found an ad agency, selected the project manager, and came up with goals and a budget for the campaign. Selected our mid-sized business audience and picked marketing channels.

Oversaw the creation of content for the company and created Campaign Ads. Selected a three-month time frame and published the ads.

Skills

• Communication
• Agile methodologies
• Effective time management
• Business analysis
• Adaptability
• Leadership

Education

Program Management Professional (PMP) – Project Management Institute

2021

Project Management essentials, software, and experience testing and certification

Diploma in Hospitality Management – University of California

2016 – 2017

Relevant Coursework: Systems Administration, Project Financing, Information Systems, Product Marketing, Human Resource Management, Public Relations, Product Development Strategy

Licenses & Accreditations

• 2022 PMI Agile Certified Practitioner (PMI-ACP)
• 2020 IIBA Certification of Competency in Business Analysis (CCBA)
• 2018 Salesforce Certification

Why This Resumé Works

A great IT project manager’s resumé always showcases excellent planning, managing, and delegating skills. It focuses on highlighting relevant education.

This particular person didn’t go to school to get a bachelor’s, and their diploma is not in an IT or business-related field.

However, they highlighted the coursework that prepared them to step into administrative and management roles.

Their certifications plus experience make them perfect for an entry-level or associate-level IT project manager role, even without a degree.

Instead of leaving the education section blank, they maximized their chances of getting through the ATS by highlighting a project management certification.

IT Help Desk Resumé Example

IT help desk work involves providing technical assistance to customers and answering inquiries regarding computer hardware or software.

It’s a people-facing role that requires extensive general technical knowledge.

Ideally, you need to be a helpful people-person with experience and education in computer hardware and software.

Here’s an example of an IT helpdesk specialist’s resumé.

Work Experience 1

September 2021 – Current: Professional IT trainer, Stamford Finance

• Prepared training material for courses, including PowerPoint presentations, skill exploration, and assessments
• Assisted the IT support department with refresher training
• Trained technical staff in developing in Visual Studio using Visual Basic and C#
• Adjusted training programs for optimal results, reducing malware installation and system crashes by 17%
• Conducted training on-site and online for on-site, hybrid, and remote teams

Work Experience 2

2020 – September 2021: Junior IT Helpdesk Specialist, Dunning & Hardwell

• Provided technical support for international and national team members
• Configured, modified, and installed software and hardware to enhance optimization
• Help desk supported monitoring and tracking
• Handled an average of 20 requests per day, prioritizing and escalating issues as required
• Perform set up of wireless internet services for new customers

Project Experience

• Created and implemented an efficient reporting software for IT problems at Dunning & Hardwell

Skills

• Troubleshooting
• Laptop and desktop support
• Friendliness
• Verbal Communication
• Phone systems support
• Microsoft Office

Education

B.Sc in Information Technology, Nova Southeastern University

2018 – 2021

Relevant Courses: Operating Systems, Databases, Principles of Programming, Logic and Database Theory, Software Testing, Computer Networking, and Computer Systems

Licenses & Accreditations

• Google IT Support Professional Certificate
• Microsoft Certified Solutions Expert

Why This Resumé Works

This resumé highlights experience in maintaining computer systems, running diagnostic problems, and ensuring customer satisfaction.

These are the primary responsibilities for IT helpdesk roles.

It also highlights excellent computer skills, courteous character, effective communication, and customer service capabilities.

It also shows the ability to organize and prioritize tasks, which is vital in any IT helpdesk position.

IT Specialist Resumé Example

IT specialist is a wide role with different meanings to different organizations.

The job requirements will vary depending on the organization and the main job you’ll be doing. You may find yourself mostly in support or a hardware-facing role.

Your role may be client-facing or involve mostly troubleshooting and upgrades.

If you’re looking to step into an IT specialist role, it’s better to determine what you have expert knowledge in and tailor your search to that specific IT specialist role.

Here’s an example of a resumé for a senior IT specialist position.

Work Experience 1

2020 – Current: IT consultant, Vogner

• Developed IT system specifications after evaluating specific client work conditions and business volume
• Recommended quality software, determined changes, and projected system modifications to solve individual client IT issues
• Decommissioned computers and networks
• Led successful process improvement efforts by simplifying the data backup process
• Analyzed IT systems requirements, individual IT needs, and resources to plan clients’ IT projects and fulfill expectations

Work Experience 2

2018 – 2020: IT Support Specialist, Bandwidth Solutions

• Provided Help Desk-based IT phone support including troubleshooting, server support, and customer service.
• Maintained 11% above average customer satisfaction for all three years of work
• Used effective listening skills and technical knowledge to efficiently and compassionately resolve customer complaints with 15% more success than the company’s average
• Performed 50 visits to sites to partner for solutions
• Created a ticket system for help desk, decreasing resolution time by 34%

Project Experience

• Developed Global End User Services, delivering the Splunk Universal Forwarder to more than 50,000 final clients in real time with 4 other support technicians.

Skills

• Splunk
• Microsoft Office
• CompTIA
• Customer Service
• Leadership
• Problem-Solving

Education

B.Sc in Computer Science, Ohio State University

2014 – 2018

Relevant Courses: Computer Networks, Operating Systems, Database Structures, Programming Principles, Systems Engineering

Licenses & Accreditations

• Cisco Certified Network Associate (CCNA)
• Google IT Support Professional Certificate
• CompTIA A+ Technician

Why This Resumé Works

Every company is looking for different IT specialists depending on their needs. It is important to ensure you have the needed skills and highlight them in your resumé.

This resumé highlights IT specialist skills by using data to emphasize unique achievements.

The owner of the resumé read through the job description and tailored their resumé to showcase job-relevant skills only.

Additionally, only relevant coursework is highlighted under education.

Common Skills & Action Verbs To Include On A It Resumé

Optimizing your IT resumé for ATS is the best way to ensure you get an interview.

The best way to do this is by using action verbs to highlight your skills and experience.

You also need to ensure you have listed the common skills that most IT jobs are looking for.  

Common Skills For IT Resumés

Here are the most common skills for IT resumés.

• Database management
• Integrity
• Networks
• Data privacy
• Teamwork
• Creativity
• Systems troubleshooting
• Organization
• Operating systems
• Internet security
• Willingness to learn
• Internet applications
• Problem-solving
• Critical thinking
• Technical support
• Agile
• Debugging
• Java
• Linux
• LAN technology

Common Action Verbs For IT Resumés

The best way to ensure your resumé stands out is to use action verbs.

Here are some of the best action verbs for an IT resumé.

• Developed
• Debug
• Adapted
• Enabled
• Tested
• Trained
• Implemented
• Installed
• Instructed
• Achieved
• Amplified
• Evaluated
• Facilitated

Tips for Writing a Better IT Resumé

Simply listing job-relevant skills is not enough.

Your IT resumé needs to stand out from those of other applicants. Sticking to the right format and having the skills is a great place to start.

Here are a few more tips you should use to improve your IT resumé:

Keep Your Resumé Clear And Concise

It’s a well-known reality that recruiters and hiring managers take less than thirty seconds to decide which resumé to keep and which to toss out.

You want your resumé to be in the “keep” pile. Your resumé must quickly prove that you are qualified for the role and an ideal candidate.

You can do this by emphasizing your most recent job-relevant experience.

Anything older than ten years should be heavily minimized, or even cut. Ideally, your resumé should be a page long, maybe a page and a half, if you must.

Show the employer only relevant information and summarize your skills and expertise.

Be Detailed

Avoid vague statements and filler words when writing your IT resumé.

Ensure that every word highlights relevant contributions, education, or experience.

Don’t use unclear statements like “Improved efficiencies and saved costs.” Vague statements do not make your resumé stand out for any IT job.

Instead, highlight achievements that are in line with the job description and provide specific examples.

Quantify Your Achievements

Providing specific examples for each achievement, skill, or position is the best way to make your resumé make sense to a recruiter.

Quantified achievements demonstrate skills allowing the hiring manager to decide whether or not interviewing you will be a valuable use of company time.

Use firm figures to show precisely what you have achieved.

For example, how many products you solved, systems you installed, errors you debugged, or by what percentages you increased subscriptions.

Focus on numbers to showcase performance metrics and not descriptive words like “excellent.”

Tailor Your Resumé

It is not always a potential employer who reviews your resumé. It could be a recruiter or a general hiring manager.

They are instructed to look for certain words and phrases and do not have experience in the industry to know whether skills are transferable or mean the same thing.

Applicant Tracking Systems also look for specific words and discard any resumés without them.

You can find what the employer wants to see in a resumé by going through the job description.

Tailor your resumé to fit the job description as best as you can without lying.

Proofread Your Resumé

Ensure there are no grammatical or syntax errors in your IT resumé.

You also want to ensure you used the right action verbs and did not include irrelevant information.

Check for spelling errors as well. Simple, fixable errors leave a negative impression on hiring managers as it can look like you have no attention to detail or ownership of your work.

Wrong spelling and grammar errors may also keep your resumé from passing through the ATS, even if you have all the needed experience and skills.

Frequently Asked Questions

Here are the most asked questions on IT resumés from actions on the web:

Similar Resumé Types To Reference

If you’re working in IT or want to transition to the information technology field, you’ll need resumé examples for more specific roles.

Here are some of the most popular IT-related resumé examples.

• Software Engineer Resumé: Use these software engineer resumé examples to craft the ideal resumé to land a job as a software engineer. Learn what hiring managers are looking for and what to avoid.
• Data Analyst Resumé: If you want to grow your career as a data analyst, utilize these data analyst resumé examples to create yours. Find out what gets your resumé through the ATS and to the interview stage.
• Computer Science Resumé: As a computer science student or recent graduate, there are numerous jobs available to you. Learn more about how to write the perfect Computer Science resumé to land your dream job.

Wrapping Up

Getting a job in IT boils down to highlighting the relevant skills and experience in your resumé.

Use action verbs to emphasize your experience and quantify your accomplishments with data. Avoid vague terms or long, winded resumés.

Don’t worry if you don’t have a bachelor’s degree or years of experience. Focus on showcasing job-relevant skills and certifications by reading through the job description.

Share your thoughts or questions below and share this article with someone looking to land a job in IT.