Office Manager Resume Examples: 5 Best Samples & Why They Work

As an office manager, a typical day can include interacting with clients, planning a team-building activity, and ordering office supplies.

It’s a rewarding career, but listing all the tasks you excel at can be challenging when creating a resume. If you’re struggling to get started on your resume, you’re not alone. But look no further! We’ve got you covered.

These office manager resume examples will give you a better idea of how you can emphasize your skills and experience, and help you stand out from a crowd of qualified applicants.

Office Manager Resume Examples

Office managers play a crucial role in overseeing day-to-day operations and promoting teamwork and collaboration. It’s easy to see why it’s on the list of best careers for individuals who want to work in an administrative role.

Let’s look at some detailed resume examples that will help you land the position of your dreams.

Entry-Level Office Manager Resume Example

Applying for an entry-level office manager position means you don’t have any experience in this role. Your goal is to convince recruiters that you have a credible background in other administrative roles and that you’re a motivated candidate who can make a smooth transition to a new challenge.

This example showcases a highly motivated administrative assistant with leadership experience looking for an entry-level office manager position.

Administrative Assistant at Air & Ocean Freight Solutions (2021 to Present)

• Oversees a team of three assistants. Assigns daily tasks, confirms work completion, and reports to the office manager.
• Manages over 150 freight and logistics delivery records weekly.
• Logs and reconciles hours for over 50 employees. Checks payroll for accuracy weekly.
• Schedules and tracks monthly safety training completion for over 50 employees, contributing to achieving a 100% compliance rate.
• Acts as a go-to when employees have questions or complaints. Resolves issues and escalates concerns when needed.

Receptionist at Splash Designworks (2018 to 2021)

• Organized an average of 25 meetings a week. Prepared meeting rooms to welcome clients and provided brief tours of the office to prospective clients.
• Informed prospective clients about the marketing services offered during initial phone calls, gathered information, and referred leads to the sales team.
• Shared weekly updates via email or phone call with an average of 37 clients a week. Reported on the progress of their marketing efforts with a mix of qualitative and quantitative KPIs.
• Assisted marketers with different projects as needed, including writing short social media posts, creating graphic design mockups, and designing branded email templates.

Project Experience

• Helped organize a two-day event designed to foster teamwork through games, trivia questions, and more. Over 97% of participants said the event made them feel like they belonged to a positive company culture.
• Identified potential barriers to adopting new accounting software and developed a new accounting workflow to reduce redundancy by 30%.
• Designed and distributed a confidential survey to measure the impact of remote work on employees. Used the results to develop a weekly newsletter and social media activities to boost employee morale.

Skills

• Adaptability
• Creative problem solving
• Strong work ethic
• Microsoft Office Suite
• FreshBooks

Education

• Bachelor’s Degree in Accounting: Earned my degree in 2016 with a GPA of 3.94 from the University of Delaware
• Associate’s in Business: Obtained my degree in 2012, graduating from Delaware County Community College with a GPA of 3.8

Certifications

• Certified Management Accountant (2022)
• Microsoft Office Specialist Certification (2019)

Why This Resume Works

For this candidate, the challenge is to prove they are ready for the next step in their career. They used a hybrid format to place a key highlight at the top of their resume, namely their certification as a management accountant, to make them stand out from other candidates.

Their current position shows they play a crucial role in the payroll and record-keeping processes. They use their previous experience at a marketing agency to illustrate their capacity to adapt, learn, and create. In addition, they demonstrate they can help with various tasks, from sales to creating content.

This resume doesn’t include all the tasks this candidate works on, but they select relevant highlights that paint a picture of their versatility.

The applicant highlights their tech skills with mentions of accounting software and Microsoft Office. They also included people skills since they help with clients and employees.

Experienced Office Manager Resume Example

For an experienced office manager, crafting a resume means navigating an extensive work history and a long list of tasks they’re familiar with.

The key is to be selective and highlight roles and accomplishments that match the job requirements.

In this example, a dedicated office manager highlights relevant career milestones that could be adapted to support the work of an NGO.

Corporate Office Manager at Staples (2014 to present)

• Participates in setting goals and establishing a monthly budget for a team of 18 acquisition experts for the Midwest region.
• Oversees a nationwide employee appreciation program that has helped over 200 people access higher education opportunities.
• Coordinates weekly deliveries of inventory to a total of 45 franchisees.

Office Manager at Husker Law (2010 to 2014)

• Greeted walk-ins and gathered information before referring to a member of the legal team.
• Managed the calendars of a team of three lawyers, including trials and meetings with clients.
• Oversaw day-to-day office functions, including assigning work to the paralegal team, prioritizing urgent tasks, and providing updates to an average of seven clients a day.

Project Experience

• Designed a more streamlined process that enabled the Staples acquisition team to reduce the procurement process by an average of two days per order while securing prices 5% lower on average.
• Earned a Staples Achievement Award in 2018 for fostering job satisfaction among employees.
• Led a recruiting campaign to add four new members to the paralegal team at Husker Law in 2012.
• Helped Husker Law save over $150,000 by identifying solutions for reprogramming and reusing existing IT equipment in 2012.

Skills

• Leadership
• Decision-making
• Budgeting
• Team-oriented

Education

• Bachelor’s Degree in Business Administration: Obtained my degree at the University of California, Los Angeles, graduating in 2010 with a cumulative GPA of 4.0.

Certifications

• Certified Office Manager (COM), International Association of Administrative (2015)
• QuickBooks Certification (2014)

Why This Resume Works

This management-focused resume paints an impressive picture. The candidate chose a hybrid format to better showcase their past work experiences.

They may have selected these positions because they stayed there the longest or because they wanted to demonstrate their experience in different industries.

The bullet points for each position illustrate some key skills an office manager needs. In particular, the work experience shows this person is comfortable with taking decisions, overseeing processes on a large scale, and leading projects.

They also highlight their passion for helping others by listing their work on the employee appreciation program at Staples and their interactions with customers at the law firm.

These experiences are particularly relevant in the context of wanting to work for an NGO.

The highlights and accomplishments are a plus. This section shows how this person can create concrete value for an employer by listing accomplishments with numbers.

Plus, it tells recruiters this person takes pride in their work and is passionate about improving existing processes.

This candidate focuses on their extensive professional background to offset the lack of a relevant educational degree. It makes sense since a Bachelor’s Degree in Business Administration may not be of sufficient value to an NGO.

Dental Office Manager Resume Example

Dental offices are a fast-paced environment where it’s common for office managers to interact with clients while handling several aspects of running the practice. A dental office manager’s resume needs to reflect these different areas of expertise.

This resume emphasizes a patient-orientated approach that centers on friendliness and approachability.

Office Manager at Dental RI (2018 to present)

• Greets patients, provides information to walk-ins, and oversees the appointment booking process for an average of 45 patients a week.
• Gathers insurance information, submits claims, and resolves disputes with insurance companies.
• Oversees the billing process, follows up with customers, and helps set up payment plans. Helped increase the collection rate by 25% last year.
• Develops and maintains documents regarding cleaning and sterilization best practices.

Office Manager at Dr. Matrullo & Associates (2012 to 2018)

• Managed a monthly budget of $15,000. Processed purchase requests for medical equipment and oversaw the purchase of office supplies.
• Tracked reimbursements from insurance plans and completed payments as needed.
• Scheduled a team of four administrative employees. Handled payroll, taxes, and training.

Project Experience

• Participated in remodeling the waiting area at Dental RI. Researched best practices in medical facilities design and picked out furniture to create a modern and welcoming space.
• Designed a patient satisfaction survey for Dental RI. Feedback from this survey helped us increase patient satisfaction by 32%.

Education

• Bachelor’s Degree in Healthcare Management: Graduated in 2010 with a GPA of 3.98 from the University of Virginia.

Certifications

• Project Management Professional (PMP) Certification (2014)
• Certified Administrative Professional (CAP) (2015)

Skills

• Leadership
• Documentation and control
• Customer service
• Advanced knowledge of the insurance claim and billing processes

Why This Resume Works

This dental office manager created a resume that shows they’re just as comfortable with patients as overseeing the day-to-day operations of the business.

Some elements emphasize their ability to assist patients. The description at the top of the resume tells recruiters this person has strong people skills and enjoys this aspect of the job.

The first position listed under the work experience section shows they are an expert when it comes to managing the appointment schedule and collecting payments, two crucial aspects of the patient experience.

They use the project section to add value by describing specific examples of how they’ve improved overall patient experience.

This office manager also their second work experience to emphasize their financial and administrative competencies. The references to the billing and insurance processes throughout the resume are also important.

Lastly, this candidate provides supporting evidence of their healthcare experience by pointing out how they implemented sterilization best practices and helped remodel the waiting area.

Medical Office Manager Resume Example

Managing an office in a medical setting comes with a unique set of challenges linked to the complexity of this industry.

A medical office manager’s resume should highlight the candidate’s strong work ethic and familiarity with HIPAA compliance requirements.

This resume demonstrates how an office manager can blend their experience and passion into a cohesive narrative.

Office Manager at Bristol Healthcare Services (2019 to present)

• Manages an office with over 40 employees. Provides administrative support to medical billing, record-keeping, and payroll teams.
• Communicates with management twice a week to report on current workload and performance.
• Trains an average of three new employees each month. Designs training materials and oversees a job shadowing program for new hires.
• Develops and maintains reference material that outlines the proper steps for creating, storing, sharing, and deleting medical records in light of HIPAA compliance requirements.
• Participates in establishing an annual budget for the company by tracking spending and projecting future expenses.

Administrative Coordinator at Dignity Health (2016 to 2019)

• Coordinated internal weekly meetings for four separate teams and scheduled one-on-one meetings for six executives.
• Reviewed an average of 38 formal complaints from patients a week. Identified solutions and escalated complaints according to internal guidelines.
• Tracked expense reports across five departments. Reconciled errors and identified over $50,000 in potential savings.
• Assisted an exploratory committee tasked with assessing the cost of building a new healthcare facility in Southern California.

Projects Experience

• Transposed existing internal processes to a remote environment. Identified new digital collaboration tools and designed guidelines. They enhanced workflow outcomes by increasing report task completion rates and facilitating the company’s transition to a remote setting.
• Discovered a total of three potential HIPAA violations linked to digital record-storing practices and researched solutions.

Skills

• Written and verbal communication
• Conflict resolution
• Detail-oriented
• Analytical skills
• Time management

Education

• Bachelor of Science in Healthcare Administration: Obtained my degree in 2015 from Loma Linda University with a GPA of 3.90
• High School Diploma: Graduated Redlands Senior High School in 2011, with a GPA of 3.89. I was also a National Merit Scholar.

Certifications

• Certified Medical Office Manager (2019)
• HIPAA for Medical Office Staff Certification (2017)

Why This Resume Works

This candidate possesses extensive experience in healthcare administration. With their office manager resume, they highlight what makes them different from other experienced office managers.

The short description mentions that they can work in an in-person and remote setting. As the recruiter continues reading, they’ll learn that this person played a key role in organizing an office transition to a remote environment. That highlights their adaptability and knack for solving problems.

Crucially, this applicant leverages their knowledge of HIPAA compliance requirements. They listed a certification, mentioned that their role involves developing best practices to follow, and explained how they helped their current employer avoid a fine by spotting irregularities.

This profile will immediately stand out to any recruiter in the medical field or to an employer in an industry with strict compliance requirements.

Overall, this resume delivers a compelling overview of someone who has extensive office management experience. The use of action verbs throughout the resume reinforces how this person uses their organizational skills to keep things running smoothly on multiple levels.

Front Office Manager Resume Example

A front office manager can create a resume that stands out by emphasizing their ability to assist guests, solve problems, and professionally represent the business. In this example, an applicant outlines their five years of experience in the hospitality industry.

Front Office Manager at the Allison Inn & Spa (2019 to present)

• Represent the property professionally while greeting guests and resolving problems.
• Oversee the booking process, submits performance reports to management, and contributes to establishing booking goals for the property.
• Supervise a team of eight guest service employees, including developing standards and providing two monthly training sessions.
• Create a weekly schedule and assign tasks, such as cleaning, room prep, billing, and more.

Front Desk Agent at the DoubleTree by Hilton Hills (Salem, OR) (2017 to 2019)

• Assisted an average of 15 guests a day during check-in and check-out.  
• Booked an average of eight reservations a day and collected payments.
• Answered inquiries and solved problems to ensure a positive guest experience.
• Coordinated room cleaning with the housekeeping staff.

Skills

• Emotional intelligence
• Excellent interpersonal skills
• Flexibility
• Attention to detail
• Microsoft Office Suite

Education

• Bachelor’s Degree in Hospitality Management: I graduated in 2018 from Oregon State University earning a GPA of 3.94

Certifications

• Certified Guest Service Professional, American Hotel & Lodging Educational Institute (AHLEI) (2018)
• Certified Front Desk Manager (CFDM), International Association of Hotel Front Desk Managers (IAHFD) (2020)

Why This Resume Works

This candidate created a compelling resume by emphasizing their people skills, which is one of the first things recruiters will look for in the hospitality industry.

The very first word of the resume is the adjective “personable” while their leading job experience highlights their ability to shape the guest experience.

They further emphasize these points by listing emotional intelligence as the first entry under the skills section.

In addition, the resume draws attention to the candidate’s ability to provide administrative support, especially when it comes to booking and billing.

This example also shows how this candidate can act as a leader. It outlines a rapid progression from front desk agent to office manager, and some of the top bullet points describe the candidate’s experience in supervising a team and delegating tasks.

Common Skills & Action Verbs To Include on an Office Manager Resume

Using strong keywords to describe your skills and job duties will help recruiters scan your resume to confirm you have the abilities they’re looking for.

These words will also result in positive matches if recruiters use ATS systems.

Common Skills for Office Manager Resumes

• Communication
• Leadership
• Problem-solving
• Conflict resolution
• Organizational skills
• Time management
• Attention to detail
• Customer service
• Microsoft Word
• Microsoft Excel
• Data entry
• Scheduling
• Budgeting
• Flexibility
• Multitasking
• Project management

Common Action Verbs for Office Manager Resumes

• Manage
• Oversee
• Assist
• Report
• Train
• Communicate
• Organize
• Evaluate
• Monitor
• Achieve
• Increase
• Validate
• Authorize
• Lead
• Plan

Tips for Writing a Better Office Manager Resume

Employment in the administrative services field should grow at a rate of 7% in the near future. As more opportunities become available, learning how to craft a compelling office manager resume that makes you stand out will help you take control of your career and land your dream job.

Take the Time To Tailor Your Resume

If you’re not sure what to put on a resume, a good starting point is to go back to the job listing and do some research about the company.

Once you have a better understanding of the company culture and the skills recruiters are looking for, you can tailor your resume to the position.

Identify the three or four most important keywords in the job listing and include them in the skills section or job duties outlined on your resume.

The wording may vary for additional skills, but make sure the overall tone and experiences you emphasize align with the values of the organization.

Paint a Concrete Picture with Numbers

On average, recruiters only spend a few seconds looking at a resume. Using numbers is beneficial for several reasons:

• Numbers are visually different from the text and will draw the eye when a recruiter scans your resume.
• Measurable data can be more memorable, helping you stand out from the crowd.
• Listing percentages and similar data make your skills and achievements feel more concrete.

As an office manager, you have several options to incorporate numbers into your resume:

• Use numbers to highlight your leadership skills and list how many people you are responsible for.
• Do you thrive in a fast-paced work environment? Tell recruiters about your average workload by noting how many people you support or the number of records you update daily.
• Are you proud of an achievement? Use numbers to show how it made a measurable difference for your employer.

Tell a Story

Grab recruiters’ attention and get them to spend more than a few seconds on your resume by telling a story.

Before you can craft your narrative, you need to introduce a compelling character to your audience. To do so, add one or two sentences to the resume description to really capture what makes you unique as an office manager.

Next, think about the structure of your resume. A chronological resume can show a progression in your career, but you can choose a hybrid format to highlight a degree in business administration or certification that shows your dedication to professional development.

Add a section where you can discuss your highlights, achievements, and projects. Common office manager interview questions include asking about a time when the candidate overcame a challenge or made a difference for their organization.

Be Selective

Office managers are tasked with performing a wide range of duties. Given that, it isn’t possible to include everything on a one-page resume.

So, be selective! Focus on the tasks that feel most representative of your current position or illustrate how you create value for a prospective employer.

For instance, tasks that show you possess leadership and problem-solving skills will add more value to your resume than basic administrative responsibilities.

Ideally, your resume should include a mix of hard and soft skills showing how you can assist with different aspects of running an office, including customer service, management, and administrative duties.

Frequently Asked Questions

Keep reading to find out more about creating an office manager resume that stands out.

Similar Resume Types To Reference

Since your duties as an office manager can be varied, you might find that professions like project manager are similar to what you do.

• Project Manager Resume: Showcases the projects you oversee, ideal for illustrating your leadership skills.
• Administrative Assistant Resume: Examples of administrative assistant resumes will help you highlight your administrative skills.
• Program Manager Resume: Do you play an active role in supporting your employer achieve goals? Learn how to convey your organizational competencies with these resume examples.

Wrapping Up

These examples will help you put together an application that employers love.

Because office managers perform a wide range of tasks, it’s crucial to be selective and focus on the skills and strengths an employer is looking for while highlighting what makes you unique.

Use the comments below to tell us what you think, and don’t hesitate to share this article with fellow office managers!