The waiting staff includes waiters or waitresses responsible for providing guests with a comfortable dining experience.
They clear tables and serve food.
They must be able to keep a calm demeanor under pressure and work independently and as part of a team.
Customer satisfaction is their priority, so they strive to provide excellent service.
Waiting staff earns most of their income on tips in the United States.
Table Of Contents
- What is a Waiting Staff?
- Work Opportunities in the Waiting Staff Industry
- What It’s Like to be a Waiting Staff
- Waiting Staff Salary & Income
- Overview of the Waiting Staff Industry
- Requirements, Skills, and Education Required for Waiting Staffs
- Waiting Staff Education & Schooling
- Steps to Become a Waiting Staff
- Wrapping Up
What is a Waiting Staff?
Waiting staff are the people who bring customers their food and drinks.
They usually work in restaurants but can also work in other types of businesses.
The wait staff is usually hired on a temporary or contract basis.
For example, they may work for a catering business to serve special events.
The job of wait staff is to provide excellent customer service.
Therefore, they should be polite and always willing to help.
What is a Waiting Staff Called?
There are many waiting staff jobs for those wanting to work in the hospitality industry.
But, again, depending on the serving someone wants to do.
The wait staff is also called servers. A server may be called a waiter or waitress.
The waiting staff might also include bartenders.
What Does a Waiting Staff Do?
A wait staff member is responsible for taking care of guests, handling table reservations, and keeping the dining area clean.
They may also be in charge of serving food and beverages to guests.
Waiters and waitresses have good customer service skills and can quickly handle information.
Work Opportunities in the Waiting Staff Industry
Waiting Staff Job Description
The waiting staff is very important in the hospitality industry as they are the first person that people come into contact with at a business.
Wait staff provides excellent service by taking customer food orders and bringing their plate of food.
Waiting staff bring out customer orders or serve plates for catering events.
They are the person who goes between the customer and the kitchen staff.
Top Waiting Staff Jobs and Careers
Many positions in the food service industry could potentially qualify someone as a wait staff member.
Waiting staff may be responsible for taking reservations, handling money, providing drinks and food, and much more.
Top places to work as waiting staff include:
- Restaurant server, waiter, waitress
- Catering server
- Maitre d’
Where Can a Waiting Staff Work?
Waitstaff work in a variety of restaurants and cafes across the United States.
They may work in a formal setting such as a fine dining restaurant or an informal setting such as a truck stop.
Many waitstaff start as servers, but with experience and advancement, they can become bartenders or a maître d’.
Current Career Job Openings
Just about every city with restaurants needs waiting staff.
As a result, catering companies around the country are always looking for staff.
What It’s Like to be a Waiting Staff
Is Being a Waiting Staff Hard?
Being a member of the waiting staff for a busy restaurant can be hard, but it can also be worth the tips earned.
Waiting tables is demanding and can be hectic.
It can be hard to keep up with orders and keep guests happy.
Is a Waiting Staff Job Stressful?
Waiting staff are responsible for making sure customers enjoy their dining experience.
Angry and dissatisfied customers are what make the job stressful.
Common Waiting Staff Work Day
Here are some common waiting staff workday tasks:
- Seating guests and taking their food and drink order
- Serving drinks and food to guests in a timely manner
- Handling complaints about food or drinks
- Keeping the area clean and tidy
- In downtime, restock silverware, dishes, napkin dispensers, and condiments
Waiting Staff Tasks & Duties
The typical Waiting Staff’s work day typically begins with a restaurant walk-through to assess the day’s needs.
Some typical duties for wait staff include: taking food and beverage orders, refilling water glasses and coffee cups, clearing tables, stocking the pantry and fridge, cleaning plates, silverware, and dishes, and providing customer service.
Waiting Staff Work Hours & Schedule
Waiting Staffs’ working hours may vary depending on where they work.
However, they usually work during meal times, like breakfast, lunch, or dinner, called rush periods.
The waiting staff does not work normal hours, and their shifts are often unpredictable from week to week.
Therefore, they must also be able to work flexible hours, including late night and weekend shifts.
Waiting Staff Dress Code
In fine dining restaurants, waiting staff needs to be groomed and neat.
They should keep their hair up and off their shoulders.
Nonslip comfortable shoes are essential because waiting staff are on their feet for their entire shift and need slip-resistant soles for the slippery floors of the kitchen.
Does This Career Field Embrace Work/Life Balance?
Waiting staff often works nights and weekends, so they do not get to enjoy a good work/life balance.
Waiting Staff Salary & Income
While wait staff may not be the highest-paid job, it can be a great way to make a comfortable living through tips.
It’s one of the only professions based on tips, so picking up more shifts or working during busy times can increase waiting staff earnings.
How Much Do Waiting Staffs Make?
Waiting staff, on average, make about $12.50 per hour. That is factoring in hourly pay and tips.
Overview of the Waiting Staff Industry
Waiting Staff Field: Career Progression
Waiting staff typically begins their career by gaining experience waiting tables in restaurants or establishments.
They may move to better shifts or get moved to bartend to gain more experience.
Eventually, they may become a wait staff supervisor or manager.
With enough experience working in a restaurant, waiting staff can earn promotions to become a restaurant manager.
Is a Waiting Staff a Good Career?
A Waiting Staff is a promising career for someone who wants to work for tips and enjoys serving customers.
Waiting Staff Job Outlook
According to the Bureau of Labor Statistics, waiting staff as a career is growing faster than average.
The outlook for waiting staff is good.
Demand for Waiting Staff
The demand for Waiting staff is steady and not expected to decline.
Restaurants are the largest employer in the country.
Waiting Staff Facts
Many servers are hired for private events.
Starting a catering business is an excellent way for waiting staff to branch out.
Social media has made it easier for a catering business to find a client for catering a wedding or host corporate events at venues where catering is needed.
Jobs Related to Waiting Staff
Waiting staff can work in different areas.
Special types of Waiting Staff include:
Requirements, Skills, and Education Required for Waiting Staffs
Who Should Consider a Waiting Staff Career Path?
Anyone who likes serving people and enjoys working for tips should consider a career path in becoming waiting staff.
Who Should NOT Consider a Waiting Staff Career Path?
People who don’t like being on their feet a lot or do not have the patience to handle customers should not consider this career path.
Is it Hard to Become a Waiting Staff?
It is not hard to become a Waiting Staff. Restaurants need waiters and waitresses.
For many young people, this is their first job.
Requirements for Becoming a Waiting Staff
Waiting Staff jobs often require food handlers permit since the waiter or waitress will be handling diners food.
What Skills Does a Waiting Staff Need?
A waiting staff member needs to have the highest standard when it comes to serving.
They should have a positive attitude.
They should have skill in talking to both kitchen staff and customers.
The wait staff must also balance and carry trays of food and drinks.
What Education Does a Waiting Staff Need?
The waiting staff does not require any formal education.
Instead, their education comes from working with experienced colleagues.
Can You Become a Waiting Staff Without a Degree?
Yes, working as a service in a restaurant does not require a degree.
What Experience Does a Waiting Staff Need?
To become a successful wait staff member, they must be patient and have excellent customer service skills.
In addition, they must be able to keep a cool head under pressure.
They also need to carry a serving tray and a plate properly.
Professional servers know how to place food in front of diners and refill a wine glass properly.
Waiting Staff Education & Schooling
What is Taught in a Waiting Staff Course?
A wait staff course teaches waiters and waitresses the skills they need to be efficient, engaging, and professional.
These courses typically cover customer service, food preparation, wine knowledge, and table manners.
How Long Does a Waiting Staff Course Take?
Most hospitality programs at community colleges take 2-years to complete.
There are also training programs for servers that last a few months.
Waiting Staff Education Options and Degree Programs
Waiting Staff can earn certificates that validate their education and experience.
In addition, they can earn an associate’s or bachelor’s degree.
Schools for Waiting Staffs
Community colleges and trade schools offer programs in hospitality to prepare students for the service industry to become restaurant manager.
Steps to Become a Waiting Staff
You need to do a few things to become a Waiting Staff.
The first thing is to find a restaurant that needs waiting staff.
Wait staff need to handle themselves well in a fast-paced environment and multi-task.
Finally, they must have good communication skills.
A job as a waiter, waitress, or similar waiting staff role offers an opportunity to work in the restaurant industry.
It is often seen as the first step towards professional hospitality work.
This is an ideal career for someone who loves working in a busy environment and being on their feet for long periods.